I loved the stuff at the reception and the bar.We had our air conditioner failed to work and they offered me another room straight away with fine air conditioner. Breakfast is wonderful!
Inna
2024年4月
I made a booking for 4 nights for the duration of Dokomi 2025 (1 day before the con and 1 day after), so my opinion is based on being a cosplayer which needed a place to stay. Location: Excellent. Very good location and exactly what you need as a cosplayer. You have main central station on a short 15m walk or alternatively there's Oststrasse station 3 minutes away which also goes to central or the Dokomi venue. So extremely easy to arrive to the hotel & go to and from the Dokomi venue. Little Tokyo is a 5 minute walk away and that combined with Oststrasse station being nearby allows you to quickly arrive to your room, freshen up and go for a deserved after-con dinner & back without having to walk far or sit at a restaurant in smelly clothing. The other side there's the Edeka, which pretty much covers all your store needs if you're lacking something. There's also various kiosks & other food opportunities nearby so anything you need is very close by. Breakfast: Solid, nothing fancy but you got your selection of breakfast items. Sausages, eggs, bacon, etc... various bread toppings, fruits, coffee, yoghurts and what not. Made for good starts to the day for a long day of walking at the Dokomi venue. Staff: Friendly, helpful and professional. Didn't have too many interactions but whenever I did I felt properly received & helped that includes the work the cleaning staff did. Amenities: I don't think there's much to do in the hotel itself. There's a restaurant & bar but only went to the restaurant for breakfast. So can't comment on much here, but if your intended goal is to visit the venue & city then I don't think more is required. Price & Cancellation: I booked for the room very far in advance and paid about 600 eur including the city tax and breakfast. I also had opportunity to cancel before the day of the booking. I consider the price, considering the previous points, very fair & solid.
Kazik
2025年6月
The breakfast was great. Was one of the best hotel breakfasts we had. Also, it was good that breakfast was available until 12. Checkout was also till 12, which gave one plenty of time to relax a little bit in the room. The location was great, only 3 mins walk to the famous little Tokyo and other Asian resturants to try. The staff was really friendly and the room was clean.
Samantha
2025年4月
The Receptionist was wonderful! He welcomed us and gave us great tips on where to do grocery shopping, where to eat and was all round helpful! IT was easy to book a taxi Location is WONDERFUL! So easy to walk to the main city centre where there is LOTS of shopping and dining options
Baltzer
2025年6月
The location is just a short walk from the Altstadt, and convenient for exploring the Christmas markets. Amenities like pubs, restaurants and shops are nearby. The staff was incredibly nice and helpful, the cleaning was very good, and the breakfast was really nice with plenty to choose from. The maintenance staff was also very efficient; the shower head holder in our room couldn’t be fastened above the lowest level when we came, but this was expediently fixed within 15 minutes of us notifying the reception (and we even got a small chocolate). This attests to my experience of the hotel staff as being sincerely devoted to making our stay as comfortable and pleasant as possible. Moreover, the shower had proper water pressure, so it was one of the best hotel showers I’ve ever encountered while travelling. Even the Wi-Fi was superb. All in all, it was just really relaxing and comfortable to stay here, and compared to most other hotels I’ve stayed in (and my count has added up through the years) this hotel was just one of the the most pleasant I’ve been to.
Bjarte
2024年11月
Attentive staff, we arrived 3h before the established checkin time and even so they got us in a room without extra charge. The room had a window that we were not able to close, making it very cold. As soon as we told the staff they change us to another room. Breakfast very good, with many options.
João
2025年1月
The location was perfect! The room was cozy & clean, the staff were very friendly. We booked 2 double rooms and on arrival they let us check in early, they immediately informed us that they had made a slight mistake with one of our rooms and had to give us 2 single rooms instead so in return they gave us complimentary breakfast for the 4 of us. The bfast was delicious, the room has a small fridge, a coffee machine and also a hairdryer. Overall we enjoyed our stay and would definitely stay again.
Janet
2024年12月
The superior room was spacious and the bed was comfortable. The hotel was an easy walk from the Hauptbahnhof and into the Altstadt. The staff were very friendly and responsive and there was a great vibe and comfortable seating to be had in the bar and in the lobby.
Emma
2025年5月
Staff were excellent and accommodating. The room was clean and comfortable although the bathroom was a little on the small side but perfectly useable. Breakfast choice was very good and quality of food was also good. Location was near to the main railway station and fairly close to the old town. Lot of choice for eating out . Tea, coffee and flavoured water was available in reception along with some treats.
Daniel
2025年1月
This was business trip. We had early flight and came to hotel around 11 h. Room was ready and we could enter and use it 4 hours before official check in. We are grateful for this gesture. Hotel is on walking distance to city center. We had economy room but totally enough for short stay. It was clean, bed and pillows were good, breakfast was great. There is complimentary coffee and tea in room. Hotel has parking. Employees are really nice and professional.
Vesna
2025年6月
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